Messaging API Platform

Short Code

Send and receive very high volumes of SMS and MMS messages, as quickly as possible.

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Learn how thousands of innovative businesses rely on Plivo for their customer engagement

Benefits of a Dedicated Short Code

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Exclusive Brand Recognition

Unlike long code numbers, short codes are not tied to an area code and can be used across a country. Imagine a nationwide exclusive brand identity under one easy-to-remember number.

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Improved Deliverability

Short code messaging allows for application-to-person (A2P) use cases like alerts and notifications and offers the best deliverability across the US and Canada.

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Highest Throughput and Performance

Send out your messages to customers in a timely manner without worrying about getting blocked or filtered. Default throughput starts at 50 messages per second.

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Choice of Vanity Short Codes

You can reserve the exclusive use of a unique short code number or phrase for your brand — for example, PLIVO (75486). Vanity short codes are subject to availability.

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Getting a Short Code with Plivo is Easy

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1

Help with acquiring a short code
(regular or vanity)

2

Guidance on completing the campaign
application with carriers

3

Advice on the campaign approval process
to shorten the timeline

4

Regular updates during the process
to ensure timely go-live

Industries Using Plivo's
Short Codes for SMS Messaging

Short code
Short code
Online Shopping

Online Retail

Improve your engagement with customers by sending SMS text messages using short codes for contests and promotions, and improve customer service and customer loyalty through reward campaigns.

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Marketing and Media

Build high-impact marketing campaigns that targets your customers in real time. Some of our customers use short code SMS messages to deliver time-sensitive info such as flight reservation reminders and point-of-sale campaigns.

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Financial Services

Enable two-factor authentication via SMS text message using a short code and protect your customers with an additional layer of security for any type of customer transaction, including account activity alerts, money transfers, and bill payments.

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Map
customer service

Customer Service

Create the best customer care experience by providing tailored loyalty programs, accelerating support ticket responses, gathering product feedback, and sending timely order notifications, all via SMS text messages directly to the customers’ mobile phones.

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Transportation and Logistics

Optimize complex logistics and virtually any process that requires instant communication by using SMS text messages: rideshare coordination, supply chain inventory tracking, order confirmations, shipment delivery, product returns and recalls.

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Health Care

Enhance patient experiences and rapport by improving health care communication, reducing appointment no-shows with SMS alerts, delivering time-critical emergency health services, and optimizing public health campaigns.

Pricing Comparison

US
United States of America

*All short codes are billed quarterly
** Additional carrier charges apply on some networks

Number Type
Plivo
Other Providers
Savings
Regular Short Code*
$500/month
$1,000/month
50%
Vanity Short Code*
$1,000/month
$1,500/month
30%
Outbound SMS**
$0.0045/sms
$0.0075/sms
40%
Inbound SMS**
$0.0045/sms
$0.0075/sms
40%
CA
Canada

*All short codes are billed quarterly
** Additional carrier charges apply on some networks

Number Type
Plivo
Other Providers
Savings
Regular Short Code*
$700/month
$1,000/month
30%
Vanity Short Code*
$700/month
$1,000/month
30%
Outbound SMS**
$0.0250/sms
$0.0300/sms
17%
Inbound SMS**
$0.0050/sms
$0.0050/sms
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