Get Volume Pricing

Plivo customers on annual agreements receive customized rates, guided onboarding, and premium support. Fill out this form to have a member of our team contact you about your use case and help you determine whether an annual agreement starting at $1000 a month is right for you.

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Not ready for an annual agreement? Sign up and get free credits using our pay-as-you-go option. No credit card required.
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Get answers to our most commonly asked questions by visiting the Plivo support page, reading our documentation, and checking our pricing and coverage pages.
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Volume pricing starts at 200,000 units/ month. For lower volumes, check our standard pricing

Thank you for your interest in Plivo.
Unfortunately, based on the information you provided, we are unable to provide service at this time.
We apologize for any inconvenience this may cause and appreciate your understanding.

Thanks for your interest in Plivo. We have two account options available to meet customers’ varying needs:

  • Self-service: no commitment, standard pricing, free basic support.
  • Committed spend agreement: guided implementation, premium support options, and discounted rates. These packages involve an annual contract starting at $750 a month.
Based on the information that you provided, a self-service account seems like the right fit for your business. Use the links below to get started:
If you’d like to discuss a committed spend agreement, please provide us a bit more information by filling out this form.
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Fluent

“I rely on Plivo communications for industry updates. When carriers make changes, I can always count on Plivo — and my personal CSM — to always send out newsletters and updates well in advance of any changes and to navigate through questions with me.”

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“Working with Plivo is a transparent experience to us and our customers, and that’s the highest praise I can give any service.”

Prateek Dixit | Pocket FM

“Support has been really, really good, even before we signed a contract. When we had an issue, it was fixed in two to three hours. Now that we have a contract, we get support for production issues as soon as possible.”

Fastboy

“We like Plivo and we recommend it. We first switched because of the pricing, but someone else can always offer a lower price. What keeps us here is simple APIs, easy integration, a friendly interface, and an easy SDK. And every time we’ve needed support, Plivo has responded to our tickets in a timely manner.”

Deckers

“If we have 50,000 text messages we have to send, we don’t have to worry about how those will get through. We just send them all and Plivo handles it.”

Become

“For almost five years, we’ve relied on Plivo for high-quality global calls with customers, totaling more than 6 million minutes. Its reliability and ease of use is a boon to our agents, and it helps us reach our goals of fulfilling the lending needs of SMBs.”

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Compliance with national and global privacy and security regulations

Plivo employs security best practices and policies to ensure that our network is secured physically and virtually, and that our customers’ data and payment information are both private and secure.

Compliance with national and global privacy and security regulations

Frequently asked questions

What’s an annual agreement?

For most customers, an annual agreement refers to a commitment to spend a specified amount every month for the next year. Our business-level support plans are also considered an annual agreement. Finally, when you procure a short code, in addition to a one-time fee, you also must agree to either a committed spend package or a business-level support plan.

What are the advantages of an annual agreement?

Our committed spend packages include guided implementation, premium support options, and customized rates.

What if I don’t want to sign an annual agreement?

No worries! Plivo services are available on a pay-as-you-go basis. Our comprehensive documentation is a great way to familiarize yourself with our offerings before and after you sign up for your free account.

What is the cost of a short code?

Purchase of a short code has a $1,500 one-time fee charged at the time of purchase, and requires a committed spend package or a business-level support plan for purchase.

Why is my account on hold?

Plivo is required to comply with local laws for telecommunication services around the globe. To ensure compliance with such regulations globally, we perform a risk assessment on all signups from new potential customers. If our assessment indicates a high risk, we may put a business on a hold list, indicating that we are unable to provide service to them at this time.