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Volume pricing starts at 200,000 units/ month. For lower volumes, check our standard pricing
Verify new users with Plivo
Eliminate fake accounts and verify new users — anywhere, in real-time, with a 95% conversion rate.
Instant integration. Zero compliance hurdles.
Market leaders in technology, media, fintech, and e-commerce rely on Plivo for user verification
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"Plivo’s user verification solution allowed us to save 45% of OTP costs in just three months, while also boosting security."
"We were able to increase OTP conversion rates to 97% with Plivo’s Verify API, and it required minimal development effort from our team to get up and running."
"Implementing Plivo took just a few minutes. We went live on the same day and didn't have to struggle to complete regulatory paperwork."
Plivo Verify is the best way to secure users and boost OTP conversions
Go live in 150+ countries in 5 minutes!
Use Plivo's pre-registered Sender IDs and templates to bypass regulatory paperwork.
Best-in-class Conversion Rates
Get 95% conversion across multiple authentication channels.
Reach users across multiple channels
Send OTPs to customers using SMS, Voice and WhatsApp. RCS & Email coming soon.
$0 cost leakage to SMS Pumping
Save on SMS pumping fraud expenses with Plivo’s Fraud Shield solution at no extra cost.
Lowest costs per verification
We don’t bill you for verification. Only pay for channel costs with no hidden charges.
Support at your fingertips
24/7 availability over Slack and phone calls, guaranteed same-day response.
Prevent SMS pumping from eroding your budget
Plivo Fraud Shield is an AI-driven model that automatically detects and blocks fraudulent messages. Set up your SMS Pumping Fraud Protection with a simple 1-click setup.
“Plivo’s no-cost, built-in Fraud Shield solution has lowered costs and boosted ROI, all while allowing us to focus on growth instead of constantly monitoring for signs of SMS pumping fraud. ”
- A prominent global technology platform.
Plivo offers the lowest cost per verification
No hidden charges. Discover your potential savings with Plivo.
Platforms
with Plivo
platforms for every x SMS sent
Only pay to verify REAL users
$0 Verification fee
$0 for Plivo Fraud Shield
Our Pricing
Zero charges for both Fraud Shield and OTP verification services
Only pay SMS, Voice, or WhatsApp charges
Country
SMS Rate
Voice Rate
WhatsApp Rate
US
$0.0055/sms
$0.0100/min
$0.0143/conversation
Canada
$0.0055/sms
$0.0120/min
$0.0143/conversation
India
$0.0019/sms
$0.0330/min
$0.0022/conversation
Australia
$0.0451/sms
$0.0669/min
$0.0433/conversation
"Switching from Twilio to Plivo for user verification in our key markets has saved us a lot of money — over $2 million each year, thanks to Plivo Fraud Shield."
- A leading global online content platform
Make the Quick and Easy Transition to Plivo
Switch to Plivo in under 5 minutes
Plivo’s Verify API is designed to ‘Go live in one sprint’. Our developer-first APIs and sample code can slash implementation time by 90% so your business never misses a beat!
Simplify compliance and go-live instantly
Bypass regulatory paperwork and go live instantly in countries like the US, India, and the UK using pre-registered sender IDs (e.g., PLVRFY, PLVSMS) and templates. Send OTPs globally in multiple languages.
Customize Plivo’s OTP solution with ease
Seamlessly auto-fill OTPs on Android
When a user receives an OTP on their Android device, Plivo can configure the code to auto-fill into the app, eliminating the need for users to manually type in the OTP.
Configure, control, and execute.
Customize your OTP settings to send messages in multiple languages, switch templates, adjust configurations, and easily manage channels. No more complex code changes!
Plivo offers Enterprise-grade Data Protection and Security
A simple solution to global verification at scale
Frequently asked questions about "Verify API
What is the difference between verification and authentication?
Verification and authentication are typically used interchangeably, but they aren’t the same thing. Verification occurs at signup. It ensures that a user is who they say they are. Authentication occurs every time a user logs in. Plivo Verify can be used for both verification and authentication.
What’s the difference between SMS verification and voice verification?
Both are great options, but they have different benefits.
- SMS verification is fast and easy for users to complete.
- SMS verification has great reach: almost all mobile devices support SMS functionality.
- Voice verification provides an accessible alternative for individuals who may have visual disabilities.
- Voice verification works best for customers who only have access to a landline, as landlines don’t support SMS.
- Voice verification can be a reliable alternative or fallback in cases of delays or failures in SMS delivery. Voice is prioritized on carrier networks, resulting in higher delivery rates compared to SMS.
- Voice offers significantly richer data points for analytics, enabling users to gain deeper customer insights and optimize conversions.
Is 2FA the same as OTP for verification?
Two-factor authentication, or 2FA, refers to the use of two different types of authentication factors to verify a user's identity. These factors can come from any of the following three categories.
- Something you know: This could be a password, PIN, or the answer to a security question.
- Something you have: This could be a smartphone (to receive an SMS or use an authenticator app), a smart card, or a hardware token.
- Something you are: This refers to biometric data, like a fingerprint, facial recognition, or retina scans.
A one-time password (OTP) is valid for only one login session or transaction, and it relies on something you have. After entering a password (something you know), you might be sent an OTP via SMS to your phone (something you have), which you must then enter to gain access.
What is SMS verification?
SMS verification adds an extra layer of security by using two-factor authentication (2FA) to verify users’ identities. SMS verification helps ensure that the person trying to access the account or register for the service has a mobile device tied to that account. This can help prevent unauthorized access, even if someone gains access to the user's username and password.
How does SMS verification work?
Here are the steps in the SMS verification process:
- A user provides their mobile number to log in to an account or register for a service.
- The system then sends a request to Plivo to initiate the SMS verification process for that mobile number.
- Plivo generates a one-time password OTP) — a unique code that can be used for this one instance for verification.
- The OTP is sent via SMS to the user's mobile number. Plivo also keeps a copy of the OTP to check it against the user's input.
- The user receives the OTP in an SMS message on their phone and enters the OTP into the website or application to which they’re trying to log in or sign up.
- The user’s entry is is sent to Plivo. Plivo verifies whether it matches the OTP that was originally generated and sent to the user.
- If the OTPs match, Plivo verifies the user. If not, Plivo may resend the OTP,or the user may have to initiate the process again.
- Once the user is verified, they can proceed to log in to their account or complete their registration.
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