The #1 Twilio Alternative

Experience award-winning CPaaS solutions that power better customer engagement.

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Recognized as the #1 Leader in Gartner Peer Insights Customers' Choice for Global CPaaS 2023

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Featured on Inc.’s 2023 List of America's Fastest-Growing Private Companies

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Trusted by thousands of businesses as the leading alternative to Twilio

The Twilio Alternative

Lower your total costs significantly with Plivo

SMS API Platform
SMS API
Starts at 40% less than Twilio
And, save up to 70% with volume pricing
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$0 authentication fee
Only SMS and Voice charges apply

White glove service at every step of your journey

Guided Onboarding

Guided Onboarding

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Personalized live sessions with experienced solutions engineers

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Expert advice on industry best practices and compliance

Global Compliance Assistance

Global Compliance Assistance

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Assisted Sender ID registration in 20+ countries

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White-glove 10DLC migration service

Proactive Engagement

Proactive Engagement

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Prioritized issue resolution with 24/7 premium support

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Personalized account management by Customer Success Managers

Plivo offers enterprise-grade capabilities

Plivo is the best enterprise-grade alternative to Twilio
Tens of billions of
API events

Tens of billions of API events

220+ countries

220+ countries

Premium 24-hour support

Premium 24-hour support

Comprehensive documentation

Comprehensive documentation

7 global points of presence

7 global points of presence

Billions of voice calls and messages

Billions of voice calls and messages

99.99% uptime SLAs available

99.99% uptime SLAs available

Plivo offers a robust suite of feature-rich APIs

SMS
SMS API
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Send SMS to 220+ countries

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Detailed logs for debugging

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Fraud prevention

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VERIFY API
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Multi-channel: SMS and Voice

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Pre-registered sender IDs and templates

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Fraud prevention

Frequently asked questions about Twilio Alternative

How does Plivo's pricing compare to Twilio for SMS and Voice services?

Plivo's pricing structure offers significant advantages compared to Twilio. Our starting price is 30-40% lower, and with volume pricing, you can experience overall savings ranging from 70-90% making Plivo the most cost-efficient Twilio alternative.

How does Plivo support 10DLC migration from Twilio?

Plivo supports 10DLC migration from Twilio through a seamless process. Our compliance experts provide guided assistance in transitioning your long code (10DLC) messaging services from Twilio to Plivo, ensuring a smooth migration with minimal disruption.

Do you assist with Sender ID registration?

Absolutely. Plivo simplifies the Sender ID registration process in 20+ countries. Our compliance experts and 24/7 support service will guide you through each step, ensuring a smooth and efficient registration process.

Do you offer the same geographical coverage as Twilio for SMS and voice services?

Yes, with Plivo, you can send text messages and make voice calls to 220+ countries and rent phone numbers in 60+ countries.

How does Plivo's Verify API compare as an alternative to Twilio Verify?

Plivo's Verify API stands out for its cost-effectiveness and SMS pumping fraud prevention. We don't charge for each authentication: you only pay for SMS and Voice calls. Our fraud control features combat SMS pumping fraud. And, we prioritize on-time OTP delivery with optimized carrier routes and compliant sender IDs and templates.

What is your API uptime guarantee?

Plivo offers up to a 99.99% uptime SLA with certain packages. We have direct relationships with 1,600+ Tier 1 and local carriers, seven global POPs, and two NOCs for round-the-clock coverage. Check our uptime record on our status page.

What compliance regulations does Plivo adhere to?

Plivo is compliant with a wide range of industry regulations, including PCI-DSS, GDPR, HIPAA, SOC 2 Type II.

Can I use my existing Twilio phone numbers?

You can use your existing phone numbers by porting them to Plivo. Customers can bring their current US or Canada numbers over using the Plivo console. Our support team can assist with international numbers to ensure the migration process occurs without interrupting your business.

How does Plivo's customer support compare to Twilio?

Plivo distinguishes itself through personalized, 24/7, 1:1 premium support, demonstrating a commitment to customer success with tailored assistance for your specific requirements.

What are some use cases that customers migrate from Twilio to Plivo for?

Customers migrate from Twilio to Plivo for two-factor authentication (2FA), appointment reminders, account alerts, order notifications, SMS campaigns, click-to-call, call forwarding, call tracking, IVRs, and call routing. Learn more about Plivo’s use cases.

Ready to switch to the best Twilio alternative?

Explore volume pricing tailored to your needs
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Volume pricing starts at 200,000 units/ month. For lower volumes, check our standard pricing

Thank you for your interest in Plivo.
Unfortunately, based on the information you provided, we are unable to provide service at this time.
We apologize for any inconvenience this may cause and appreciate your understanding.

Thanks for your interest in Plivo. We have two account options available to meet customers’ varying needs:

  • Self-service: no commitment, standard pricing, free basic support.
  • Committed spend agreement: guided implementation, premium support options, and discounted rates. These packages involve an annual contract starting at $750 a month.
Based on the information that you provided, a self-service account seems like the right fit for your business. Use the links below to get started:
If you’d like to discuss a committed spend agreement, please provide us a bit more information by filling out this form.
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