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#1 Leader — Gartner Peer Insights Customers' Choice for Global CPaaS

The #1 Twilio Alternative

Experience award-winning CPaaS solutions that power better customer engagement. Trusted by thousands of businesses as the leading alternative to Twilio.

Up to 70% savings on SMS
99.99% uptime SLA
220+ countries
24/7 premium support
02 customers trusted by teams at
Meta
Decker Brands
Adobe
Trip.com
Uber
Laz Parking
Discord
Atlassian
GoDaddy
DocuSign
Yahoo
~cost comparison

Lower your total costs significantly

Switch from Twilio and save on every message and call — without compromising on quality or reliability.

SMS API
Starts at 40% less than Twilio

And, save up to 70% with volume pricing

Send SMS to 220+ countries
Premium direct carrier routes
Real-time delivery reports
Verify API
$0 authentication fee

Only SMS and Voice charges apply

Multi-channel: SMS and Voice OTP
Pre-registered sender IDs
Built-in fraud prevention
~white glove service

White glove service at every step

From onboarding to scaling, our team is with you every step of the way.

Guided Onboarding

Personalized live sessions with experienced solutions engineers. Expert advice on industry best practices and compliance.

Global Compliance Assistance

Assisted Sender ID registration in 20+ countries. White-glove 10DLC migration service for seamless transitions.

Proactive Engagement

Prioritized issue resolution with 24/7 premium support. Personalized account management by dedicated Customer Success Managers.

~enterprise capabilities

Enterprise-grade capabilities

Built for scale, security, and reliability from day one.

Tens of billions
API events processed
220+
Countries covered
99.99%
Uptime SLA available
7
Global points of presence
24/7
Premium support
Billions
Voice calls & messages
~feature suite

A robust suite of feature-rich APIs

Everything you need to build reliable communication at scale.

SMS API

Programmable messaging at scale

Global Reach

Send SMS to 220+ countries with premium direct carrier routes for reliable delivery.

Detailed Logs

Real-time delivery reports and detailed logs for debugging and optimizing your messaging.

Fraud Prevention

Built-in SMS pumping protection and intelligent routing to minimize costs and fraud.

Verify API

Secure authentication, zero hassle

Multi-Channel OTP

Deliver one-time passwords via SMS and Voice for maximum reach and user convenience.

Pre-Registered IDs

Pre-registered sender IDs and templates for faster delivery and higher trust.

Optimized Delivery

Intelligent routing and retry logic ensures OTPs are delivered fast, every time.

Frequently asked questions

Our starting price is 30–40% lower than Twilio, and with volume pricing you can experience overall savings ranging from 70–90%, making Plivo the most cost-efficient Twilio alternative.

We offer a seamless 10DLC migration process with guided compliance expert assistance. Our solutions engineers will walk you through every step to ensure zero disruption to your messaging.

Yes. We support Sender ID registration in 20+ countries with 24/7 support guidance and assisted registration to help you meet local compliance requirements.

Plivo offers SMS and voice services to 220+ countries. We also provide local, toll-free, and mobile phone numbers in 60+ countries so you can establish a local presence globally.

Plivo's Verify API charges no per-authentication fee — you only pay for SMS and voice delivery. We also include built-in SMS pumping fraud prevention and optimized OTP delivery routes.

We offer a 99.99% uptime SLA backed by 1,600+ Tier 1 carrier relationships, 7 global points of presence, and 2 network operations centers for maximum reliability.

Yes. Plivo is PCI-DSS, GDPR, and HIPAA compliant, and holds SOC 2 Type II certification. We maintain the highest standards of data security and privacy.

Absolutely. We support self-service number porting for US and Canada numbers. For international numbers, our support team will assist you through the porting process.

We provide personalized, 24/7, 1:1 premium support with dedicated Customer Success Managers. Every customer gets white-glove onboarding and proactive account management.

You can migrate all standard communication use cases including two-factor authentication, appointment reminders, alerts and notifications, SMS marketing campaigns, click-to-call, call forwarding, call tracking, IVRs, and intelligent call routing.

07ship itone command · production-ready

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~/plivo13:22:37
$plivo agents create --voice nova --language en-US
agent deployed · 5 stepsquickstart →