Drive Repeat Purchases & Increase Revenue

Engage customers at key moments, from cart abandonment to new collection launches, and boost your business growth.

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4.5/5

700+ 
reviews

4.8/5

WITHOUT PLIVO CX

Nurture and Monetize Existing Customers

Facing challenges in recommending complementary products, retaining customers through loyalty programs, or reactivating inactive buyers? Overcome the barriers to enhancing customer lifetime value and driving repeat purchases.

WITH PLIVO CX

Automate for Cost-Effective Growth

Leverage automated SMS workflows to re-engage customers based on their actions, such as first-time visits, cart abandonment, and order updates, driving seamless growth for your business.

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33%

conversion for loyalty program offers and benefits

31%

conversion for early access and product drops

31%

conversion for coupons or promotional codes

Automate Revenue-Driving Journeys with Precision

Segment Your Audience by Behavior

Start by segmenting your audience based on key behaviors like cart abandonment, first-time visits, or frequent purchases. Create these segments automatically, or manually define them for more control.

Design Automated Customer Journeys

Create automated journeys tailored to each segment. Set up workflows that trigger personalized messages based on user actions, such as a reminder for abandoned carts or a special offer for loyal customers. These journeys ensure that the right message reaches the right customer at the right time.

Craft and Personalize Your Messages

Use the Message Editor to craft messages for each stage of the journey. With AI-driven suggestions and customizable templates, ensure that your communication is personalized and aligns with your audience's preferences and your business goals.

Drive Repeat Purchases with Conversational Messaging

When customers reach out, Plivo AI responds instantly, answering questions, recommending complementary products, and offering exclusive deals. Each interaction strengthens loyalty and drives repeat sales, enhancing lifetime value with every conversation.

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Unlock Powerful SMS Marketing Features

Audience Segmentation

Behavior-Based Segmentation

Custom Segment Creation

Real-Time Updates

Automated Customer Journeys

Pre-Built Journey Templates

Custom Workflow Builder

Multi-Channel Support

Dynamic Event Triggers

Behavioral Triggers

Event-Based Triggers

Time-Sensitive Triggers

Personalized Messaging Tools

AI-Powered Content Suggestions

Customizable Templates

Rich Media Support

Comprehensive Analytics & Reporting

Journey Performance Tracking

Segment Analysis

Revenue Attribution

Seamless eCommerce Integration

Platform Connectivity

Real-Time Data Sync

Custom Event Mapping

Campaign Optimization Tools

A/B Testing

Automated Campaign Adjustment

Feedback Loop Integration

GET STARTED WITH PLIVO CX

Here’s why our customers made the switch

I could tell from the get-go that Plivo was going to offer outstanding service compared to some of the other SMS providers. Anytime we've ever reached out to Plivo for any questions, we get responses quickly and with answers that make sense.

Jacob Martinez

Product Owner,
Deckers

The reliability of the message delivery has been great. That’s probably the number one thing, and then the second is Plivo’s responsiveness. If anyone needs an SMS solution, I would definitely recommend Plivo!

Doug Belew

Director, 
LuxerOne

Working with Plivo is a transparent experience to us and our customers, and that’s the highest praise I can give any service.
Using Plivo and using SMS gives customers an easy way to communicate with us. If anything goes wrong we’d have thousands of people standing in a parking lot trying to pay, so it’s mission-critical for us. We’re very happy with Plivo.

Partick Ryan

Vice President of Innovation, 
Laz Parking

We like Plivo and we recommend it. We first switched because of the pricing, but someone else can always offer a lower price. What keeps us here is easy integration, a friendly interface, and every time we’ve needed support, Plivo has responded to our tickets in a timely manner.

Minh Vuong

Manager, 
Fastboy

Thanks to Plivo's advanced AI solutions, we've been able to maintain a lean yet highly effective team, delivering best-in-class customer engagement at every touchpoint. The AI-driven automation has significantly streamlined our operations, allowing us to focus more on strategic initiatives while ensuring exceptional customer experiences.