Contacto: Chat + Voice + SMS

The Smarter UJet Alternative

Omnichannel voice, chat, SMS & WhatsApp

Smart chatbots and automations

Integrate with anything

Flexible pricing for growing businesses

Book Demo & Start Free Trial

You're in Good Company

We’re part of Plivo with 1000’s of customers across 190 countries

Contacto vs Ujet

Omnichannel Agent Desktop with Integrated System Functionality

Web & In-app Chat in base package

SMS/MMS Text Messaging in base package

Custom Integrations (API)

Competitive Pricing

$29-$69/user/month

Voice Calls

Channel Blending

Custom IVR, Routing & Queues

No-code Customer Journey Builder

Real-Time Dashboards

Pre-Configured Integrations

Mobile SDKs for in-app integration

Free Trial

Flex trial period

White-glove custom implemenatation

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Feature packed. Flexibly priced.

Growth

$29

user/month

Voice, chat, SMS, & WhatsApp

Custom Chatbots

Unified Agent Desktop with omnichannel conversations

Basic Routing & Queues

Basic Reports

Preconfigured Integrations

24/5 Support

RECOMMENDED

Business

$69

user/month

Includes everything in Growth, additionally:

Customizable Chat Widgets

Self-serve knowledge base/FAQ

Canned Responses

Advanced Routing & Queues

No-code flow builder

Live Monitoring

Preconfigured Integrations

Official Partner of Salesforce, Zendesk, Freshdesk and Zoho. Pre-built integrations bring data and functionality into the Contacto Agent Desktop.

Secure and Regulation Compliant

SOC 2, Privacy Shield, CCPA, GDPR, PCI-DSS, HIPAA

Enterprise-grade platform with 99.99% uptime, ranked #1 in customer satisfaction on G2.

Connect With Your Customers

Crystal-clear voice, chatbots, live chat, SMS, and WhatsApp woven into a single thread for context.

Seamlessly switch between channels, or use multiple channels simultaneously.

Faster Time
to Resolution

Handle common inquiries with chatbots

Powerful automations lead to faster resolutions and happier customers

Everything
In One Place

Connect your systems with preconfigured and API integrations

Information and functionality from integrated systems in Unified Agent Desktop

Schedule a
live demo today!

BOOK DEMO & START FREE TRIAL

Free 30-day trial with full features | No Credit Card Required

VERSION 2

Client-First official starter project

This Client-First cloneable is the starter project for Finsweet's Client-First style system for Webflow.

This project contains a style guide page with utility classes that come with Client-First.

No pages, no layouts, no components. No styles to delete or update. Delete this message and get started.

Learn Client-First for Webflow with extensive documentation.

Find your perfect plan

Features

Growth

Business

Enterprise

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The Ujet Alternative for Customer Support Teams

Get constant connectivity and transparent prices. Try Contacto

Deliver remarkable customer service through chat, voice, messaging - at a fraction of the price. Try Contacto, the Ujet alternative that empowers your support team to:

Resolve customer support issues faster, and more effectively

Utilize multiple channels, including voice, simultaneously to reduce wait time

Operate seamlessly with all customer interactions (voice, message, chat) in one place

start 14 day free trial

Preconfigured Integrations

Official Partner of Salesforce, Zendesk, Freshdesk and Zoho. Pre-built integrations bring data and functionality into the Contacto Agent Desktop.

Secure and Regulation Compliant

SOC 2, Privacy Shield, CCPA, GDPR, PCI-DSS, HIPAA

Enterprise-grade platform with 99.99% uptime, ranked #1 in customer satisfaction on G2.

Why Contacto is the top Ujet alternative

Pay for only what you need.

Sign up for the transparent pricing plan with the features you need, and get a predictable, transparent bill every month.

UJET’s pricing lacks transparency, and they offer bundled base packages that are more expensive than Contacto, including features that growing teams may not need yet.

Say goodbye to subpar connection quality.

Contacto’s voice features are powered by Plivo, which boasts 99.95% uptime.

“UJET seems to have a lot of technical issues that come up frequently. I experience network connection issues frequently, and other issues with audio, status tracking, and more.”

- verified G2 User

Connect your systems with custom integrations

Contacto offers custom integrations via API for integrated system functionality, and seamless transitions.

“Some users may encounter difficulties when integrating UJET with their existing systems or workflows. Certain customization options are limited within the UJET platform.”

- verified G2 User

Contacto vs Ujet: Transparent Pricing for Clear Value

Don’t spend more for the same functionality.
Feature for feature, Contacto offers more value for money.

Value For Money

Price (Voice + Chat)

Starting at
$29/user/month

Lack of transparent pricing

Inbound & Outbound Calling, Chat, SMS, and WhatsApp Included in Base Packages

Upgrade Needed

Bundled Seats and Usage

Extra add-on for seats

Free Trial

14-day free trial

Support

One-on-one onboarding

Extra add-on

Implementation

Extra add-on

Core Features

Live chat + Chatbot

Knowledge Base/FAQ

Omnichannel Agent Desktop with Integrated System Functionality

Integrations with all systems

Includes pre-configured, and custom integrations

Only offers pre-configured integrations

Customizable Web Chat Widget

Real-Time Dashboards

The High-Value UJET Alternative

Exceptional customer service doesn’t have to be expensive.

Growth

$29

user/month

Voice, chat, SMS, & WhatsApp

Self-serve knowledge base/FAQ

Unified Agent Desktop with omnichannel conversations

Basic Routing & Queues

Basic Reports

Preconfigured Integrations

24/5 Support

Book Demo & Start Free Trial

Business

$69

user/month

Includes everything in Growth, additionally:

Customizable Chat Widgets

Custom Chatbots

Canned Responses

Advanced Routing & Queues

No-code flow builder

Live Monitoring

Book Demo & Start Free Trial

Recommended

We work where you work.

Get simple, no-code integrations to ensure two-way data exchange, and simple workflows connecting to your helpdesk software, CRM, order management, payment, and other business systems. No more toggling between different platforms - Contacto brings it all in one.