Contacto: Chat + Voice + SMS

The Smarter Five9 Alternative

Omnichannel voice, chat, SMS & WhatsApp

Smart chatbots and automations

Integrate with anything

Flexible pricing for growing businesses

Book Demo & Start Free Trial

You're in Good Company

We’re part of Plivo with 1000’s of customers across 190 countries

Contacto vs Five9

Omnichannel Agent Desktop with
Integrated System Functionality

Web & In-app Chat in base package

SMS/MMS Text Messaging in base package

Competitive Pricing

Starting at $29/user/month

Starting at $149/user/month

Speed to Value

Onboard in days

Custom Integrations (API)

Voice calls

WhatsApp Business in base package

Custom IVR, Routing & Queues

No-code Customer Journey Builder

Real-Time Dashboards

Pre-Configured Integrations

Custom Integrations (API)

Free Trial

Flex trial period

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Feature packed. Flexibly priced.

Growth

$29

user/month

Voice, chat, SMS, & WhatsApp

Custom Chatbots

Unified Agent Desktop with omnichannel conversations

Basic Routing & Queues

Basic Reports

Preconfigured Integrations

24/5 Support

RECOMMENDED

Business

$69

user/month

Includes everything in Growth, plus:"

Customizable Chat Widgets

Self-serve knowledge base/FAQ

Canned Responses

Advanced Routing & Queues

No-code flow builder

Live Monitoring

Preconfigured Integrations

Official Partner of Salesforce, Zendesk, Freshdesk and Zoho. Pre-built integrations bring data and functionality into the Contacto Agent Desktop.

Secure and Regulation Compliant

SOC 2, Privacy Shield, CCPA, GDPR, PCI-DSS, HIPAA

Enterprise-grade platform with 99.99% uptime, ranked #1 in customer satisfaction on G2.

Connect With Your Customers

Crystal-clear voice, chatbots, live chat, SMS, and WhatsApp woven into a single thread for context.

Seamlessly switch between channels, or use multiple channels simultaneously.

Faster Time
to Resolution

Handle common inquiries with chatbots

Powerful automations lead to faster resolutions and happier customers

Everything
In One Place

Connect your systems with preconfigured and API integrations

Information and functionality from integrated systems in Unified Agent Desktop

Schedule a
live demo today!

BOOK DEMO & START FREE TRIAL

Free 30-day trial with full features | No Credit Card Required

VERSION 2

Client-First official starter project

This Client-First cloneable is the starter project for Finsweet's Client-First style system for Webflow.

This project contains a style guide page with utility classes that come with Client-First.

No pages, no layouts, no components. No styles to delete or update. Delete this message and get started.

Learn Client-First for Webflow with extensive documentation.

Find your perfect plan

Features

Growth

Business

Enterprise

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The Five9 Alternative for Customer Support Teams

Using Five9? Pay 83% less for the same features with Contacto.

Deliver remarkable customer service through chat, voice, messaging at a fraction of the price of Five9. And get started in just a few days.
‍
Contacto is the Five9 alternative that empowers your support team to:

Resolve customer support issues faster, and more effectively

Utilize multiple channels, including voice, simultaneously to reduce wait time

Operate seamlessly with all customer interactions (voice, message, chat) in one place

start 14 day free trial

Preconfigured Integrations

Official Partner of Salesforce, Zendesk, Freshdesk and Zoho. Pre-built integrations bring data and functionality into the Contacto Agent Desktop.

Secure and Regulation Compliant

SOC 2, Privacy Shield, CCPA, GDPR, PCI-DSS, HIPAA

Enterprise-grade platform with 99.99% uptime, ranked #1 in customer satisfaction on G2.

Why Contacto is the top Five9 alternative

Get the same features & pay much less.

Sign up for the pricing plan with the features you need. Contacto’s prices are transparent and predictable, with essential features included in every plan.

With Five9, you have to upgrade to a more expensive plan to get voice, live chat and SMS/MMS messaging in the same plan. Five9’s pricing is expensive for SMBs, and growing teams.

Start using Contacto in a few days.

Avoid complicated onboarding processes. Get started with Contacto in just a few days.
Onboarding with Five9 takes weeks, which is valuable time that you could be communicating with your customers instead.

“The platform {Five9} was launched in December 2022. Seven months later, we are still working with the implementation team to have some of the "out of the box" features working.”

- verified G2 User

Finally, get everyone on the same page.

Collect all customer interactions in one place with the unified agent desktop to get a single source of truth, and integrated systems.

“The platform is completely disjointed. SMS isn't integrated with the phone components. Work Force Automation is simply a poorly designed API. There are bugs galore.”

- verified G2 User

Contacto vs Five9: get the same features, at a lower price

Feature for feature, Contacto offers more comprehensive value for money.

Value For Money

Price (Voice + Chat)

Starting at
$29/user/month

Starting at
$169/user/month

Voice, SMS/MMS, Live Chat, and WhatsApp Business Included in Omnichannel Packages

Included but requires plan upgrades

Bundled Seats and Usage

Extra add-on for seats

Free Trial

14-day free trial

Support

One-on-one onboarding

Extra add-on

Implementation

Extra add-on

Core Features

Inbound & Outbound International Calling

Live chat + Chatbot

Knowledge Base/FAQ

Seamlessly Switch Channels & Use Channels Simultaneously

Integrations with all systems

Includes pre-configured, and custom integrations

Customizable Web Chat Widget

Real-Time Dashboards

Pay less with flexible all-in pricing

Exceptional customer service doesn’t have to be expensive.

Growth

$29

user/month

Voice, chat, SMS, & WhatsApp

Self-serve knowledge base/FAQ

Unified Agent Desktop with omnichannel conversations

Basic Routing & Queues

Basic Reports

Preconfigured Integrations

24/5 Support

Book Demo & Start Free Trial

Business

$69

user/month

Includes everything in Growth, additionally:

Customizable Chat Widgets

Custom Chatbots

Canned Responses

Advanced Routing & Queues

No-code flow builder

Live Monitoring

Book Demo & Start Free Trial

Recommended

We work where you work.

Get simple, no-code integrations to ensure two-way data exchange, and simple workflows connecting to your helpdesk software, CRM, order management, payment, and other business systems. No more toggling between different platforms - Contacto brings it all in one.