Requirements
| Requirement | Details |
|---|---|
| Business registration | India-registered businesses only |
| KYC compliance | Required before renting Indian numbers |
| Caller ID | Must use Plivo-rented Indian phone number |
| Media anchoring | Both call legs must stay within India |
Eligibility
Only businesses registered in India can:- Rent Indian phone numbers
- Make domestic calls within India
- Use India domestic routes
Media Anchoring Rule
Both legs of a call must originate and terminate within India. Violating this causes calls to fail withviolates_media_anchoring hangup cause.
Compliant Call Architecture
| Call Type | Requirement |
|---|---|
| Inbound | India to India |
| Outbound | Indian number to India destination |
| Conference | All participants must be in India |
Account Setup for India
India-registered businesses needing both India and international calling:- Create two separate Plivo accounts with different email addresses
- Request India trial account via sales form
- Use Indian credit card for INR account payments
Related
- Rent India Numbers - KYC and number rental process
- India Voice Compliance - Audit process and consent requirements
- Payments - Payment methods for India