Powerpack

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What is Powerpack?

• Maximize message deliverability
• Manage opt-outs automatically
• Load balance across numbers
• Support multiple number types (long codes, toll-free, short codes)

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What are the benefits of Powerpack?

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How do I create a Powerpack?

1. Navigate to Messaging > Powerpack
2. Click Add New Powerpack
3. Enter Powerpack name
4. Add phone numbers to the pool
5. Configure application settings
6. Save

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What types of numbers can I add to Powerpack?

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Long Codes

• Requires 10DLC registration for optimal throughput
• Recommended: < 200 messages/day per number

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Toll-Free Numbers

• Higher throughput (25 MPS)
• Best for 2FA, notifications

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Short Codes

• One US short code per Powerpack
• One Canada short code per Powerpack
• Same short code cannot be in multiple Powerpacks

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Can I add a short code number to my Powerpack?

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Can I add multiple short code numbers to my Powerpack?

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Can I add the same short code number to multiple Powerpacks?

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What are the benefits of adding a short code to my Powerpack?

• Maximum throughput (100+ MPS)
• Carrier-approved for A2P messaging
• Falls back to long codes if short code is unavailable

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Why are long code numbers being used for outbound messages when I have a short code in my Powerpack?

• Short code throughput exceeded
• Network compatibility issues
• Carrier-specific routing

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How do I remove a short code from my Powerpack?

1. Disable “prioritize short code” feature
2. Messages will use other numbers

1. Open support ticket
2. Request short code removal

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How can I send SMS and MMS messages using Powerpack?

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SMS via API

curl -X POST "https://api.plivo.com/v1/Account/{auth_id}/Message/" \
  -u "{auth_id}:{auth_token}" \
  -H "Content-Type: application/json" \
  -d '{
    "powerpack_uuid": "your-powerpack-uuid",
    "dst": "14157654321",
    "text": "Hello from Powerpack!"
  }'

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MMS via Powerpack

{
  "powerpack_uuid": "your-powerpack-uuid",
  "dst": "14157654321",
  "type": "mms",
  "media_urls": ["https://example.com/image.jpg"]
}

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What is Smart Sender?

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What is Local Connect?

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What happens when a Powerpack SMS or MMS recipient replies with an opt-out keyword?

1. Subscriber added to suppression list for that source number
2. Future messages to that recipient are blocked
3. Message marked “failed” with appropriate error code

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Suppression List

• Per-number suppression tracking
• Automatic compliance with opt-out requests
• View suppression list in console

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How are incoming messages to numbers in my Powerpack handled?

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How can I modify an application associated with a Powerpack?

1. Navigate to your Powerpack
2. In Application Configuration, select type:
   • XML Application
   • PHLO
3. Select the application name
4. Update

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How can I remove an application from Powerpack?

1. Open Powerpack settings
2. In application type, select any option
3. In application name dropdown, select ”-------”
4. Update

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Can I use PHLOs to handle incoming messages in my Powerpack?

1. Create a PHLO for incoming messages
2. Add PHLO to Powerpack’s application configuration
3. Incoming messages trigger PHLO workflow

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How can I send 6,000 or more SMS messages per day using a long code in the US?

• Register for 10DLC to increase limits
• Add multiple numbers to your Powerpack
• Use toll-free or short codes

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How can I configure my Powerpack source number pool?

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Add Numbers

1. Navigate to Powerpack
2. Click Add Numbers
3. Select from available numbers
4. Add to pool

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Remove Numbers

1. Navigate to Powerpack
2. Select numbers to remove
3. Click Remove

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What happens if I unrent a Powerpack phone number?

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Related Resources

• Messaging API Overview
• US Messaging
• Powerpack API Reference