Keep in Touch Through Voice Notifications
Plivo’s Voice API makes it easy to reach your customers with voice calls.
Integrate your applications to call people in 220+ countries.
Play voice messages either through pre recorded clips or via text-to-speech.
Send voice notifications as an alternative to SMS or complement text messages for customers who prefer calls.
You’re in good company
Voice notifications keep international supply chain moving
Plivo customer Bosch InTrack, an integrated supply chain event platform, sends voice alerts to security teams about incoming deliveries — in multiple languages.
How voice notification works
With voice notification, you can call one number or a list of them, and when someone answers you either play recorded audio or use text-to-speech, combining static text with dynamic information that Plivo gets from a variable.
To get started, rent a Plivo phone number, then visit one of our voice notification use case guides, where we provide annotated code samples in seven widely used web coding languages that show you just how to set things up. You can complete the whole process, from number rental to testing your new code, in less than an hour.
Plivo is enterprise grade
Tens of billions of API events
220+ countries
Premium 24-hour support
Comprehensive documentation
7 global points of presence
Billions of voice calls and messages
99.99% uptime SLAs available
Secure cloud communications
How different industries use voice notification
RETAIL
Send order updates and delivery notifications. Secure online purchases with two-factor authentication.
HEALTHCARE
Remind patients about upcoming appointments. Provide one-time passwords for patient portal security. Keep staff engaged with business alerts.
Government
Keep constituents informed with public service notifications. Communicate emergency alerts and public health advisories to whole communities with a single click.
REAL ESTATE
Notify buyers about new listings, price drops, and open houses.
FINANCIAL SERVICES
Alert customers about suspicious activity on accounts, low balances, overdrafts, and margin calls.
Hospitality
Use automated voice notifications to remind patrons of reservation times.
Frequently Asked Questions
Why would I choose voice notifications over text?
Companies that operate in multiple markets with multiple languages may find that voice notifications are easier to support than SMS. A small percentage of customers also prefer voice voice notifications, or lack devices capable of receiving SMS.
What are some other examples of voice notifications?
You can use voice notifications for:
- Order notifications
- Booking status updates
- Delivery status updates
- Flight cancellation/rescheduling
- Two-factor authentication/one-time passwords
- New offer notifications
- Delivery status updates
Why would I use voice notifications for 2FA?
Voice passwords are a useful backup channel in the rare case of SMS failing to reach a user. In addition, some customers prefer voice voice notifications, or use landlines that don’t support SMS.