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To get started, log in to the EngageBay dashboard, click on the Profile drop-down at the top right, then Preferences > Gadgets > Plivo (click Enable).

Enable Plivo Integration On Engagebay

Enter your Plivo Auth ID and Auth Token, which you can find on the overview page of the Plivo console, and click Validate.

Configure Your Plivo Auth ID And Auth Token

Once you validate your credentials, the next screen will prompt you to choose the Plivo phone numbers you want to enable on EngageBay. Choose the options you want and click Save.

Configure Other Options

Now you can use your Plivo number within EngageBay to send SMS messages and make voice calls.