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The future of messaging: RCS API

Connect with customers like never before. Deliver interactive, branded messages that boost engagement and drive conversions-all with our RCS APIs.

Branded messagesRich media support
Plivo
9:41 AM
100%
StyleCart
Verified business
Summer collection sneaker
NEW

Summer collection is here!

Free shipping on orders over $50

View dealsTrack order

Order shipped!

Your order #4829 is on its way. Arriving Feb 18.

Send richer, more rewarding messages with RCS

Branded messaging

Make your conversations stand out with your logo and branding.

Rich media

Engage in visual storytelling with rich cards and carousels.

Interactive elements

Empower customers to act in real time with suggested actions and replies.

Verified sender

Build trust by sending messages from a verified sender customers recognize.

Real-world applications, powered by RCS

From product showcases to customer support, RCS transforms how you engage with customers.

NEW
Product

Summer collection is here!

Free shipping on orders over $50

View dealsTrack order

Showcase your product offerings

Let customers browse and shop your products without leaving the conversation.

Rich cardsCarouselsAction buttons

Appointment reminder

Dr. Smith - Feb 18, 10:30 AM

Dental checkup & cleaning

Send interactive appointment reminders

Empower customers to confirm or reschedule with just one tap.

Suggested actionsQuick replies

Boarding pass

SFO

San Francisco

NYC

New York

Gate

B42

Seat

14A

Boards

9:15 AM

Deliver tickets and passes

Offer easy access to scannable tickets and boarding passes.

Rich mediaBranded sender

Your order is on the way!

OrderedShippedOut for deliveryDelivered

Order #82941

Arriving today by 5 PM

Send rich order updates

Keep customers up-to-date on their orders with visual order details.

Progress trackingReal-time updates

Hi! How can I help you today?

Return an itemTrack orderBilling help

I'd like to return an item

Sure! Please share your order number and I'll get that started.

Automate customer support

Resolve issues quickly with intelligent chatbot flows.

Suggested repliesChatbot flows

Benefits of RCS over SMS

Pay on delivery

You only pay for messages that successfully reach your customers.

Track reads & clicks

Get actionable insights with read receipts and click-through data.

Interactive messaging functions

Enable rich interactions with action buttons, quick replies, and carousels.

Branded & verified sender

Build trust with branded and verified sender profiles.

Request early access to RCS messaging

Be among the first to unlock the power of RCS. Our team will help you get started with branded, interactive messaging.

70%

of users are more likely to communicate with brands via RCS

900M+

people worldwide are using RCS

35x

higher open rate than email

Talk to sales

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FAQs about RCS

Rich Communications Services (RCS) is the next generation of SMS messaging. It combines the global reach and reliability of SMS with the rich, interactive features of chat apps like WhatsApp and WeChat. Read more about RCS messaging in our blog post: What is RCS Messaging? A Complete Guide.

Ready to transform your messaging?

Be among the first to unlock the power of RCS messaging with Plivo.

Sign up for free