This guide shows how to make an outgoing call to multiple numbers and greet call recipients with a text-to-speech message when they answer. Use cases such as voice notifications and alerts, voice surveys, and voice one-time passwords involve outbound calls as part of their call flow.
You can start making and receiving calls either by using our PHLO visual workflow builder or our APIs and XML documents. Follow the instructions in one of the tabs below.
You can create and deploy a PHLO to make bulk calls with a few clicks on the PHLO canvas, and trigger it with some simple code.
To get started, you need a Plivo account — sign up with your work email address if you don’t have one already. If this is your first PHLO, follow our instructions to set up a .NET development environment.
To create a PHLO, visit the PHLO page of the Plivo console. If this is your first PHLO, the PHLO page will be empty.
Your PHLO is now ready to test.
You integrate a PHLO into your application workflow by making an API request to trigger the PHLO with the required payload — the set of parameters you pass to the PHLO. You can define a static payload by specifying values when you create the PHLO, or define a dynamic payload by passing values through parameters when you trigger the PHLO from your application.
In either case, you need your Auth ID and Auth Token, which you can get from the overview page of the Plivo console.
You also need the PHLO ID, which you can copy from the PHLO list page.
When you configure values when creating the PHLO, they act as a static payload.
In Visual Studio, in the CS project, open the file Program.cs
and paste into it this code.
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using System;
using Plivo;
namespace test_PHLO
{
class Program
{
public static void Main(string[] args)
{
var phloClient = new PhloApi("<auth_id>", "<auth_token>");
var phloID = "<phlo_id>";
var phlo = phloClient.Phlo.Get(phloID);
Console.WriteLine(phlo.Run());
}
}
}
Replace the auth placeholders with your authentication credentials from the Plivo console. Replace the phlo_id placeholder with your PHLO ID from the Plivo console.
To use dynamic values for the parameters, use Liquid templating parameters when you create the PHLO and pass the values from your code when you trigger it.
In Visual Studio, in the CS project, open the file Program.cs
and paste into it this code.
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using System;
using System.Collections.Generic;
using Plivo;
namespace test_PHLO
{
class Program
{
public static void Main(string[] args)
{
var phloClient = new PhloApi("<auth_id>", "<auth_token>");
var phloID = "<phlo_id>";
var phlo = phloClient.Phlo.Get(phloID);
var data = new Dictionary<string, object>
{
{ "from", "<caller_id>" },
{ "dest1", "<destination_number1>" },
{ "dest2", "<destination_number2>" }
};
Console.WriteLine(phlo.Run(data));
}
}
}
Replace the auth placeholders with your authentication credentials from the Plivo console. Replace the phlo_id placeholder with your PHLO ID from the Plivo console. Replace the phone number placeholders with actual phone numbers in E.164 format (for example, +12025551234).
Save the file and run it.
To make bulk calls using Plivo APIs, you make an HTTP POST request to the Call API as you would to place a single outbound call, but add multiple destination numbers.
Plivo requests an answer URL when the call is answered (step 4) and expects the file at that address to hold a valid XML response from the application with instructions on how to handle the call. To see how this works, you can use https://s3.amazonaws.com/static.plivo.com/answer.xml as an answer URL to test your first outgoing call. The file contains this XML code:
<Response>
<Speak>Congratulations! You've made your first outbound call!</Speak>
</Response>
This code instructs Plivo to say, “Congratulations! You’ve made your first outbound call!” to the call recipients. You can find the entire list of valid Plivo XML verbs in our XML Reference documentation.
To get started, you need a Plivo account — sign up with your work email address if you don’t have one already. You can also follow our instructions to set up a .NET development environment.
In Visual Studio, in the CS project, open the file Program.cs
and paste into it this code.
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using System;
using System.Collections.Generic;
using Plivo;
namespace testplivo
{
class Program
{
static void Main(string[] args)
{
var api = new PlivoApi("<auth_id>","<auth_token>");
var response = api.Call.Create(
to: new List<String> { "<destination_number1>", "<destination_number2>" },
from: "<caller_id>",
answerMethod: "GET",
answerUrl: "https://s3.amazonaws.com/static.plivo.com/answer.xml"
);
Console.WriteLine(response);
}
}
}
Replace the auth placeholders with your authentication credentials from the Plivo console. Replace the phone number placeholders with actual phone numbers in E.164 format (for example, +12025551234).
Save the file and run it.