Plivo CX: Chat + Voice + SMS

The Smarter Dialpad Alternative

Omnichannel voice, chat, SMS & WhatsApp
Smart chatbots and automations
Integrate with anything
Flexible pricing for growing businesses
Book Demo & Start Free Trial

You're in Good Company

We’re part of Plivo, the Global Leader in Cloud Communications & API
#1
By G2 in Cloud Communications Platform Category
>1B
Communication API requests served per month
1000s of Plivo Customers across 190 countries

You're in Good Company

We’re part of Plivo with 1000’s of customers across 190 countries

Plivo CX vs Dialpad

PlivoCX Logo
Omnichannel Agent Desktop with
Integrated System Functionality
Voice Calls
Web & In-app Chat in base package
SMS/MMS Text Messaging in base package
Channel Blending
No-code Customer Journey Builder
WhatsApp Business
Custom IVR, Routing & Queues
Real-Time Dashboards
Pre-configured integrations
Custom Integrations (API)
Mobile SDKs for in-app integration
Competitive Pricing
$29-$69/user/month
White-glove custom implemenatation
View less
View all

Feature packed. Flexibly priced.

Growth
$29
user/month
Voice, chat, SMS, & WhatsApp
Custom Chatbots
Unified Agent Desktop with omnichannel conversations
Basic Routing & Queues
Basic Reports
Preconfigured Integrations
24/5 Support
See more
RECOMMENDED
Business
$69
user/month
Includes everything in Growth, additionally:
Customizable Chat Widgets
Self-serve knowledge base/FAQ
Canned Responses
Advanced Routing & Queues
No-code flow builder
Live Monitoring
See more
Preconfigured Integrations
Official Partner of Salesforce, Zendesk, Freshdesk and Zoho. Pre-built integrations bring data and functionality into the Plivo CX Agent Desktop.
Secure and Regulation Compliant
SOC 2, Privacy Shield, CCPA, GDPR, PCI-DSS, HIPAA
Powered by
Enterprise-grade platform with 99.99% uptime, ranked #1 in customer satisfaction on G2.

Connect With Your Customers

Crystal-clear voice, chatbots, live chat, SMS, and WhatsApp woven into a single thread for context.
Seamlessly switch between channels, or use multiple channels simultaneously. 

Faster Time
to Resolution

Handle common inquiries with chatbots
Powerful automations lead to faster resolutions and happier customers

Everything
In One Place

Connect your systems with preconfigured and API integrations
Information and functionality from integrated systems in Unified Agent Desktop

Schedule a
live demo today!

BOOK DEMO & START FREE TRIAL
Free 30-day trial with full features | No Credit Card Required
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