Why Plivo

• Dated infrastructure was no longer reliable and prohibited the development of enhanced features
• Required a reliable platform solution to integrate smoothly with a conference and online meeting application.
• Implemented Plivo to deliver a more reliable feature rich solution and still maintain direct control over carrier services.

Challenge

Calliflower, a web and audio conference call service for both local and international meetings combines innovative features and reliability to revolutionize the conference experience. Calliflower offers their clients an easy, full-featured conferencing service that allows them to communicate while sharing slides, collaborating, reviewing documents and more.

For Calliflower to continue leading the conferencing revolution, they needed to enhance their solution and add features such as MP3 recordings, interactive chat and calendar integration. Their current dated infrastructure prohibited them from adding these features and the company spent their developers' time on resolving technical issues rather than software enhancements.

The Calliflower team knew it was necessary to implement a new solution. The company evaluated a variety of platform providers and considered implementing open source solutions. Calliflower knew they needed a very feature rich solution and wanted to maintain control of their carrier contracts. They doubted they could find this in a hosted provider until they encountered Plivo.

Solution

Calliflower was impressed with Plivo from the start; Plivo was a startup that offered a feature-rich platform, a high level of scalability and reliable carrier class service. Also, Plivo's willingness to allow Calliflower to maintain their carrier contracts was critical.